Dancoins loyalty program
If you order via the Dancohr Cosmetics webshop, you automatically collect Dancoins.
For every euro spent, you receive a certain number of Dancoins, which you can use as a discount amount on your next order. The number of Dancoins you receive per euro depends on your customer level.
There are 4 levels to achieve: Bronze, Silver, Gold, and Platinum. The higher your status in the loyalty program, the more Dancoins you receive and thus the more discount you get!
Moreover, each subsequent level offers even better conditions and more exciting benefits such as lower shipping costs or exclusive VIP shopping evenings! Progress to a higher level so you can fully enjoy all the advantages the webshop has to offer.
Dancoins can be redeemed for all products in the Dancohr webshop and can be combined with other discount vouchers and promotions! Dancoins are valid for 2 years.
Frequently asked questions about the Dancoins loyalty program
-Where can I see my status?
You will receive an email containing your status in the Dancohr webshop loyalty program and the associated benefits and conditions.
You can always find your status and Dancoin balance in your personal webshop account.
-What are the benefits if I reach a higher status?
For each customer level you reach, you receive a certain number of Dancoins per euro spent.
The higher your level, the more Dancoins you receive per euro spent.
This way you save even faster.
In addition, shipping costs also decrease per customer level.
The Gold and Platinum statuses offer special member promotions and online VIP shopping evenings.
And if your status is Platinum, you even have no shipping costs.
All benefits can be found in the overview.
-What is the minimum number of Dancoins I need to redeem them?
You can start redeeming from 100 Dancoins.
-Can I also redeem half Dancoins?
No, it is only possible to redeem whole Dancoins.
-Can I redeem Dancoins on all products?
Yes, Dancoins are redeemable on all products of all brands for which you have purchasing rights.
-Can I redeem Dancoins I receive with an order immediately?
No, the Dancoins you receive with an order are only redeemable on the next order.
-What is the maximum number of Dancoins that can be redeemed per order?
You can redeem unlimited Dancoins up to the maximum order amount.
-Can I use a discount code and simultaneously redeem Dancoins with an order?
Yes, Dancoins can be redeemed in combination with other discounts. You will then receive Dancoins on your order amount minus discounts, excluding VAT, excluding shipping costs.
-Can VAT also be paid with Dancoins?
No, Dancoins are settled against the order amount excluding VAT.
-Are Dancoins also awarded on VAT?
No, Dancoins are awarded on the item amount excluding VAT.
-Can shipping costs also be paid with Dancoins?
No, Dancoins are only redeemable on products.
-Where can I see how many Dancoins I have saved?
In your personal savings overview, you can see how many Dancoins you have saved and redeemed.
-How long are Dancoins valid?
Indefinitely.
-How do I know when my Dancoins expire?
You will receive a reminder email one month in advance. You can also view the status at any time in your personal savings overview.
-Are Dancoins also credited if I return an order?
Yes, Dancoins will also be refunded.
-Do I also receive Dancoins on a discounted item?
Yes, Dancoins are also saved on discounted items.
-Do I also receive Dancoins on purchases in the Dancohr showroom and can I redeem them there?
No, Dancoins are only saved on your online orders in the Dancohr webshop and can only be redeemed online.